• Equipment mounting bracket

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Need Help? We've got you covered!

How do I place an order?

You can place an order via any of the following methods: EcomSolid is pleased to offer fast and secure online ordering. Simply search for your product and click add to cart. Create an eCommerce login to save your information for future purchases, or checkout as a guest.

What information do I need to provide to make an order?

In order to process your order we require the following information:
  • Your shipping, order information & billing address.
  • Phone number & email address for order confirmation and invoice.
  • Payment method – please provide a credit card number to complete your order.

Should I expect delays when ordering?

With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.

When will my order ship?

All in-stock orders received by 12pm Monday to Friday will be shipped out the same day. Orders received after 1pm Friday to Monday, will be shipped out on Monday.

How can I pay for my order?

We accept credit card and check on Net Terms if you are setup as a vendor or distributor.

What is your refund policy?

We guarantee that at the time of shipment that your product is free from defects in materials and workmanship. Should you have a technical issue with a product, please contact our technical support services.

My product was damaged upon arrival. What should I do?

Malfunction and/or breakage/damage resulting from any external factors after delivery of product is covered under our terms of warranty. Please notify us within 24 hours of receiving the goods. After this period or if the product was not stored as directed on the datasheet, we are unable to honor a warranty claim.

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